Privacy policy

Privacy Policy

Last Updated: June 30, 2026

At Maarya.ae, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our website and services.

By using Maarya.ae, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information
    • Name
    • Billing and shipping address
    • Email address
    • Phone number
  • Financial Information
    • Payment method details (processed securely via payment providers)
    • Transaction information
  • Account Information
    • Username
    • Password
    • Preferences and settings
  • Order Information
    • Items purchased
    • Returns, exchanges, or cancellations
    • Shopping history
  • Device & Usage Information
    • IP address
    • Browser type
    • Device information
    • Website usage behavior
  • Communication Data
    • Messages sent to customer support
    • Emails and inquiries

2. How We Collect Information

We collect information:

  • Directly from you (orders, account creation, contact forms)
  • Automatically through cookies and analytics tools
  • From payment providers and service partners
  • From delivery and logistics partners

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Manage your account
  • Process payments and refunds (if applicable)
  • Improve website experience
  • Send order updates and notifications
  • Prevent fraud and ensure security
  • Send marketing messages (if you opt in)

4. Sharing Your Information

We may share your information with:

  • Shopify and website platform providers
  • Payment processors
  • Delivery and logistics companies
  • Customer support and IT service providers
  • Marketing and advertising partners (where applicable)
  • Legal authorities if required by law

5. Data Security

We take appropriate security measures to protect your information:

  • Secure payment processing
  • Encrypted data transmission
  • Restricted internal access
  • Fraud monitoring systems

However, no method of online transmission is 100% secure.

6. Cookies & Tracking

We use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Support marketing and advertising

You may disable cookies in your browser settings.

7. TikTok Data Sharing

We use TikTok Pixel and TikTok's Events API on our website (www.maarya.ae) to measure and optimize our advertising performance. This technology may collect and share the following customer data with TikTok:

  • Browsing behavior and pages visited
  • Products viewed and added to cart
  • Purchase information
  • Device information and IP address
  • Email address and phone number (in hashed form)

This data is used solely for advertising optimization, audience targeting, and measuring the effectiveness of our TikTok ads. Data is shared securely using advanced matching technology.

For more information, visit TikTok's Privacy Policy at www.tiktok.com/legal/privacy-policy.

To opt out of TikTok advertising tracking, contact us at info@maarya.ae.

8. Facebook & Meta Data Sharing

We use the Meta Pixel, Meta Conversions API, and advanced matching technologies on our store (www.maarya.ae) to measure and optimize our advertising performance. This technology may collect and share the following customer data with Meta Platforms (Facebook & Instagram):

  • Browsing behavior and pages visited
  • Products viewed and added to cart
  • Purchase information
  • Device information and IP address
  • Email address and phone number

This data is used for advertising optimization, audience targeting, and measuring the effectiveness of our Facebook and Instagram ads. Customer activity data is shared using the Meta Pixel, advanced matching, and Conversions API.

Customers can manage how their data is used by visiting their Off-Facebook Activity settings at www.facebook.com/off_facebook_activity.

9. Your Rights

You may have the right to:

  • Access your personal data
  • Request correction of your data
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of your data

To exercise these rights, contact us below.

10. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Improve services

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Children’s Privacy

We do not knowingly collect data from individuals under legal age.

13. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

14. Contact Us

If you have any questions:

  • Phone: +971566068881
  • WhatsApp: +97142356282
  • Email: info@maarya.ae

Mailing Address

Maarya.ae
P.O. Box: 379600
Dubai, United Arab Emirates